12-month Warranty
Chips Gate Quality Commitment
At ChipsGate, we stand behind every product we sell. Our tiered warranty program ensures you receive the right level of support for your needs.
Warranty Coverage by Product Condition
1. New Products
12-month Comprehensive Warranty
Covers manufacturing defects, material flaws, and functional failures.
Valid from the date of purchase.
Includes free technical support via support@chipsgate.com.
2. Refurbished Products
12-month Limited Warranty
Covers core functionality and component integrity.
Requires proof of professional installation (if applicable).
3. Used Products
6-month Basic Warranty
Covers core functionality and component integrity.
How to Claim Your Warranty
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Contact Support: Email support@chipsgate.com with:
Order number
Product photos/videos demonstrating the issue
Installation/usage records (for refurbished products)
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Assessment: Our team will respond within 24 business hours.
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Resolution: Choose between:
Replacement (priority for new/refurbished items)
Repair
Refund